Help Center

^{Once your order is received and payment confirmed, your order will be shipped via the method chosen during checkout. Most in stock orders ship within 2 business days however, processing time may increase during heavy traffic times such as holidays.} 

^{Pre-Order reservations will ship based on the estimation given at the time of purchase. Pre-Order reservation ship times are estimations and are subject to unforeseen delays. You are able to cancel your Pre-Order reservation and receive a full refund at any time prior to shipping.}  

It’s free shipping. The price includes shipping worldwide. It will take 5~7 working days for free shipping and DHL fast shipping 3~5 days.

Relxbit offers a warranty for a period of 12 months from the date of receipt. The warranty includes a defect in material or workmanship, Relxbit will replace or repair your device, or any necessary components, free of charge.

If you experience an issue with Relxbit and require technical assistance, our team of service techs are available to address your inquiry.

If you require assistance please send an email containing details and any applicable pictures or videos of your issue to : support@relxbit.com. We’ll respond within one business day.

For issues that are unable to be resolved remotely, our service team may ship you parts for replacement free of charge of orders that are still in warranty, We offer a net cost for replacement outside of warranty.

Power bank, laptop, car charger etc, USB output usually is 3.6V-12V, 0.5A-1A, voltage not high enough to fully charge Mini to 100%.

We suggest use an adapter for the very first time, so the charging light will turn green, 1.5A-2A at 3-4 Hours

Turn on the switch at the bottom and press start before placing it on the body, adjust the speed (force) to the finest mode suited for yourself.

These percussion guns can be used before, during and after exercise in different ways: 2-3 minutes before training, 10-15 seconds during exercise at breaks or 20 minutes after playing sports to treat sore muscles

Shoulder muscles: 15-20s x 3

Chest muscles: 30s

Back Muscles: 30-1min x 3

Gluteus Maximus: 30-1min x 4

Leg Muscles: 20-30s x 3

Calf Muscles: 30s x 3

Relxbit It is not loud at all comparing to most of models in market. 48DB like refrigerator.

Ball Head: Large Muscle Groups like Arms, Back, Hips etc

Bullet Head: For Joints, Deep Tissue, Palm and Trigger Points

Flat Head: All Whole Body Muscle relaxation

Fork Head: For Neck, Spine and Achilles tendon

Yes, it’s plane allowed, it’s 2200mah built-in Lithium-ion battery, much lower volume than a power bank